Standard shipping normally takes 1-3 working days

Next-day delivery can be selected at checkout to most mainland UK addresses (Excluding Highlands) for an additional cost or FREE when you spend £50

International shipping times depend on the products and destination (estimated at
checkout).

Please note : These delivery times are estimates and can vary at peak periods

We currently ship to the United Kingdom, Ireland, and EU member states.

For other destinations, please reach out to us directly.

You can use the tracking number included in your confirmation email to view your shipment’s status.

Yes, once your order has been fulfilled, you’ll get a tracking number via email. Click the link to follow your order’s progress. If you haven’t received your tracking link, check your spam folder or contact our support team.

Please check with neighbours and any designated safe places. If you still can’t locate your package, contact us
via our website contact us page so we can assist.

If your order hasn't arrived within the estimated timeframe, check your tracking details. If it's still in transit or delayed, give it a few extra days. If it’s been lost or delayed significantly, contact us and we’ll investigate right away.

Report any manufacturing defects within 48 hours of receipt.

Points, shafts, and flights are consumable and not returnable if worn or damaged during play.
You can purchase replacements anytime from our accessories range.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time, although you can return the order as per our returns policy.

We want to speak to you too!

Contact us via the chat box, our phone number or email with any questions, concerns, or feedback.
We will be sure to get back to you within 48 hours.

However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

To start the returns process please contact us via the chat box
(which can be found in the bottom right hand corner of your screen.)

Or for more information please visit this page

To qualify for a return, items must:

1. Be returned within 30 days of delivery
2. Be unused, with tags attached
3. Be returned in their original packaging

Return shipping costs are the customer’s responsibility.

Once we receive your return, refunds are processed within 7–10 business days.

If you change your mind about your purchase, you may return the item within 30 days of receipt. To qualify for a return, the item must meet the following criteria:

• In the same condition as received.
• Unused and unworn, with all contents complete.
• Tags (where applicable) attached.
• In original, undamaged packaging.

Failure to meet these requirements will result in your return being rejected and no refund issued. Upon a successful return, your refund will exclude the original shipping cost, which is non-refundable. 

You are responsible for the return shipping costs.

The fastest way to exchange an item is to return the original item and place a new order once your return is accepted.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. We recommend using a tracked service for returns.

We ask that you inspect your order upon receipt and contact us within 48 hours if your item:

• Arrives defective or damaged.
• Is missing parts.
• Is incorrect.

Notifying us within this timeframe ensures we can promptly rectify the issue. For damaged or incorrect goods reported within 48 hours, we will arrange and cover the return shipping cost. 

Failure to report these issues within 48 hours may result in your return being rejected.

Once we receive your returned item, we will inspect it and notify you of the refund status.

Refunds will be issued to your original payment method.

Please note that it may take up to 7 - 10 days from the time we approve your return to process the refund and have it reflected in your account.

The processing time may vary depending on your bank or credit card provider.

The following items are exempt from return:

• Gift cards.
• Customised items.
• Used items.

Darts points, shafts, and flights are consumable items that are subject to wear and tear during use.

They are not eligible for returns if broken or damaged during play.

We are committed to providing durable and reliable products, but replacements may be required over time.

We accept:

• Visa, MasterCard, American Express
• PayPal
• Apple Pay & Google Pay
• Klarna (Available at Checkout)
• Clearpay (Available at Checkout)

Yes!

You can purchase a Premier Darts gift card here.

Enter your discount code at checkout in the field labeled “Gift card or discount code.” Only one code can be used per order unless otherwise stated.

We offer payment options like Klarna or ClearPay for eligible customers.

You'll see available options at checkout.